This Privacy Policy explains how Cultura Queer (“we,” “our,” or “us”) collects, uses, and protects your personal information when you access or use our website and services.

1. Information We Collect

We may collect personal information that you provide directly to us, including:

• Name and contact details

• Email address

• Shipping and billing address

• Order and transaction information

Payment information is processed securely by our payment providers and is not stored by Cultura Queer.

We may also collect limited technical data automatically, such as IP address, browser type, and usage data, to improve our services.

2. How We Use Your Information

We use your information to:

• Process and fulfill orders

• Provide customer support

• Communicate about orders or services

• Improve our website and offerings

• Prevent fraud and ensure security

3. Sharing of Information

We may share personal information with trusted service providers strictly for operational purposes, including Fourthwall, Inc., which powers our ecommerce platform.

We do not sell your personal information.

4. Cookies & Analytics

Our website may use cookies and analytics tools to understand usage and improve user experience. You can control cookies through your browser settings.

5. Your Rights

Depending on your location, you may have the right to:

• Access your personal data

• Request corrections or deletion

• Object to or restrict certain processing

To exercise your rights, contact us using the email below.

6. Data Security & Retention

We take reasonable measures to protect your information and retain personal data only as long as necessary for business and legal purposes.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

8. Contact

If you have any questions about this Privacy Policy or your personal data, please contact us at:  contact@shop.culturaqueer.com.br.